Privacy Policy

The Company collects the following items in order to respond to consultation and inquiry requests for management services.

• Required: Contact name, phone number, email address
• Optional: Property name, property address, room count, asset type, current operating status, additional notes
• Automatically collected: Date and time of consent

Collected personal information is used only for the following purposes. If the purpose changes, separate consent will be obtained in advance.

• Responding to consultation and inquiry requests
• Providing service information and materials
• Identity verification and prevention of misuse

The Company retains and uses personal information for the period agreed upon at the time of collection or as required by relevant laws.

• Inquiry response: 1 year from the last contact date, after which it is destroyed without delay
• Where retention is required by law, for the period specified by the applicable law

The Company processes personal information only within the scope stated in this Policy and does not provide it to any third party without the prior consent of the data subject, except as specifically provided by law.

The Company may outsource certain processing tasks to specialized external providers for smooth operations. In such cases, the recipient and scope of outsourcing will be disclosed in advance. No outsourcing is currently in place, and any changes will be reflected in this Policy without delay.

You may exercise the following rights at any time:

• Request access to, correction, or deletion of personal information
• Request suspension of processing
• Withdraw consent

Requests can be submitted in writing or by email to the contact below. The Company will act on such requests without undue delay.

When the retention period expires or the purpose has been fulfilled, personal information is destroyed without delay. Electronic files are permanently deleted in a manner that prevents recovery, and paper documents are shredded or incinerated.

In accordance with Article 29 of the Personal Information Protection Act, the Company implements the following safeguards:

• Minimization of personnel handling personal information and regular training
• Access control management and audit logging
• Encryption of personal information and use of security software

This Policy is effective from the date stated above. Any additions, deletions, or amendments due to legal or operational changes will be announced on this page at least 7 days before they take effect.